Uber is trying to make friends with its drivers by updating its driver-focused Partner App to introduce some new features. Rider wait fees and destination requests have been altered to address some of the issues Uber’s drivers have had with the service.
According to the ride-hailing company, the update is directly aimed at removing a few of the pains of being an Uber driver and it has less to do with the ongoing litigation it’s currently facing.
One of the most important features added to the app is allowing drivers to pick up and drop off passengers on a specific route. This way, if the driver is going home or leaving the house with a location in mind, the Uber app will allow them to set the intended route and filter all other riders.
At first, the feature was tested in a pilot program in San Francisco, but Uber is getting ready for a wider rollout today. The company has also made it a lot easier for drivers to end or pause their pick up requests.
By accessing the “current trips” section of the Uber app, drivers will be able to choose to “go offline.” This feature prevents any incoming requests before their current trip is marked as ended. This way, Uber hopes it will protect its drivers’ ratings because riders who have their pick-ups declined can often give a poor rating.
At the same time, riders who are later than two minutes at their pick-up point will be penalized. Uber’s fee system for wait times has already been tested in some cities, and according to the company, “we’ve seen that riders are more likely to be prompt.”
With the new update, Uber has also launched an expansion of its branded debit card, which is meant to help drivers better handle their finances by receiving payments faster.
But perhaps the most attractive feature to those interested in driving for Uber is the fact that the company will start offering discounted rides to all of its drivers. If you complete 10 trips in a week, a 15 percent discount awaits you on your next UberX ride; complete 20, and the company pledges to knock off 50 percent from one UberBLACK ride.
Image Source: Uber Newsroom