Microsoft has some good news for users of Skype for Business, as the service will open up further to businesses with the release of the Skype for Business App SDK.
The tech company wants to help developers to integrate the platform to their native apps. For those unfamiliar with the matter, the SDK was announced at Microsoft’s Build 2016 event in March and is available for download.
Thanks to the Skype for Business App SDK tools – which have become accessible on May 19 – both Android and iOS developers will essentially be able to embed the service’s messaging, audio, and voice capabilities into their own mobile apps.
The concept behind the SDK is to qualify the service to support communication experiences within the apps itself, which in turn will help the developers in being focused on creating novel features of their product.
“Skype for Business will provide MDLIVE with a much more scalable architecture, so we can accommodate even higher volumes of video consults daily,” explained Randy Parker, the founder and CEO of MDLIVE.
With a wider adoption of Skype for Business, Microsoft is empowered to deliver a “significantly improved user experience for both patients and physicians.” During the first phase of the SDK’s release, the focus is on the “remote adviser.”
Basically, this solution permits an app developer to allow support for “guest meeting join,” which in turn will enable the guest user to communicate and interact with organizations that already use the Skype for Business Server or an active Skype for Business Online service.
With the remote adviser at their disposal, businesses are now able to seamlessly connect with remote customers via mobile phones or tablets through chat, call or video chat.
The first SDK preview will essentially let companies deploying Skype for Business to give updates their own mobile apps. After they perform the update, their users will have the option of talking to the company through the app.
The Skype for Business App SDK Preview is up for download for both iOS and Android from the Microsoft Download Center.
Image Source: Modality Systems