Tommee Tippee Sippy Cups have been raising concerns lately over mold growth, with numerous parents complaining that the safety of their infants is being imperiled by the unhygienic training cups.
The problem was first reported on Facebook by Marie-Pier S. L’Hostie, a Montreal resident who found out about the defective Tommee Tippee Sippy Cups from her pal, Simon O’kanada.
O’kanada had been at a loss trying to figure out why his son was so vulnerable to germs, getting sick all the time. While looking into the source of these health problems, the distressed parent decided to examine the Tommee Tippee plastic cup out of which his child had been drinking on a daily basis.
Upon removing the anti-spill layer, O’kanada was shocked to see mold that had been building up right under the mouthpiece.
After all, such fungus represents a significant health hazard, resulting in several allergic reactions, such as coughing, sore throat, difficulty breathing, watery and itchy eyes, nasal congestion and skin rashes.
Attempts at removing the mold were futile, and eventually the disgruntled dad decided to call the customer service telephone number pertaining to the baby product manufacturer.
However, instead of assisting him in solving the problem, the customer care representative allegedly mocked O’kanada, bursting into laughter.
That’s when O’kanada’s friend, Marie-Pier S. L’Hostie, decided that turning to Facebook in order to reveal the risks posed by Tommee Tippee Sippy Cups would be a much more effective way of raising awareness and at the same time getting the manufacturer’s attention.
The story, accompanied by several unsettling photos showing extensive fungus growth on the training cups, was also shared by Penny Powell, one of L’Hostie’s Facebook friends. In a very short while, the warning about the Tommee Tippee Sippy Cups turned viral, being circulated more than 45,000 times.
Other parents aired their complaints on Facebook groups, explaining that initially they had been none the wiser about these dangers, given the fact that the mold growths could be only be noticed after the anti-spill component was forced apart, with great difficulty.
Just like O’kanada, these mothers and fathers had also attempted to thoroughly scrub the Tommee Tippee Sippy Cups by hand, using water and soap, but to no avail. Cleaning the plastic bottles in the dishwasher was equally fruitless, the pesky mold persisting virtually undefeated.
Eventually, a Tommee Tippee representative issued a statement following the escalating number of grievances triggered by the sippy cups.
After apologizing about the inconvenience suffered by customers and re-affirming the company’s preoccupation with ensuring the safety and high quality of its products, the spokesperson explained that efforts are under way in order to verify the validity of the claims and come up with a solution.
Apparently, no records have been kept from the initial phone conversation between Simon O’kanada and the customer service officer. As a result, company officials are now reaching out to O’Kanada, inviting him to send them a private message on Facebook so that the incident can be further investigated.
Meanwhile, those who own Tommee Tippee Sippy Cups have been advised to abide by the company’s guidelines regarding how these products should be used.
Apparently, the plastic cups can only store beverages that are cold and light, such as water and fruit juice without pulp. It may be that the mold appeared because parents filled the cups with warm drinks, or with other unsuitable liquids, such as pulpy juice or overly dense milk formulas.
Allegedly, the stoppers had been proven fully functional and risk-free during thorough testing and after being used by a panel consisting in 140 mothers.
Therefore, it’s also likely that the Tommee Tippee Sippy Cups which developed mold weren’t washed immediately after use, allowing residue to build up. It may also be that parents failed to disassemble the bottles, in order to sanitize each individual part, which made the sippy cups more susceptible to fungus.
If all the instructions were actually followed scrupulously and customers still experienced problems, the manufacturer should be contacted immediately, at 1-877-248-6922.
It must be noted that the company was actually notified about fungus deposits present on Tommee Tippee Sippy Cups back in September and October 2015 as well, via Facebook and Amazon, but no measures were taken at the time, and now it appears that the problem is back with a vengeance.
Image Source: Facebook